Elevate Elite Girls Basketball Camp NYC

This Privacy Policy outlines how Elevate Hoops NYC (“we,” “us,” or “our”) collects, uses, and protects personal information when you engage with our basketball training programs, website, and messaging systems.

1 Information We Collect

We collect information to deliver safe, effective training experiences. This includes:

Parent/Guardian Information: Name, email, phone number, and any details submitted through registration forms, bookings, or communications.
Athlete Information: Name, age, grade level, training goals, and relevant background such as current school, team, league, or club affiliation. We may also request performance history, medical clearance status, or other details that help tailor the training experience.
Usage Data: IP address, browser type, device info, and site activity via tools like Google Analytics.
Communication Data: Emails, SMS messages, and form submissions used for scheduling, updates, and support.

We do not request direct contact information from minors. All communication is directed to parents or legal guardians.

2 How We Use Your Information

We use your information to:

Register athletes and manage training schedules
Communicate with parents/guardians about sessions, updates, and program details
Send email and SMS reminders, announcements, and promotional offers
Improve our website, systems, and training experience

3 SMS Messaging & A2P Compliance

By providing your mobile number, you consent to receive SMS messages from Elevate Hoops NYC, including:

Training reminders and schedule changes
Registration and payment confirmations
Program updates and promotional offers

Messages may be sent via CRM, phone system, or autodialer (ATDS) to the number you provided. You confirm that you are the authorized user of this number. Message frequency may vary. Standard message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. For support, contact (929) 684-1792.

We comply with the Telephone Consumer Protection Act (TCPA), A2P 10DLC regulations, and other applicable laws governing automated messaging.

4 Media Release

By participating in our programs, you grant Elevate Hoops NYC permission to use photos or videos taken during training sessions for promotional purposes, including social media, websites, and printed materials. If you prefer to opt out, please notify us in writing at [email protected].

5 Data Sharing

We do not sell your personal information. We may share it with:

Trusted service providers (e.g., CRM platforms, SMS systems, payment processors)
Legal authorities if required by law
Internal staff and coaches for program delivery

All third parties are contractually obligated to protect your data.

6 Data Retention

We retain personal data only as long as necessary to deliver services, comply with legal obligations, and maintain accurate records. You may request deletion of your data at any time by contacting [email protected].

7 Your Rights

You may:

Request access to your personal data
Ask us to correct or delete your data
Opt out of marketing communications

To exercise these rights, email us at [email protected].

8 Cookies & Tracking

We use cookies to enhance your experience. You can disable cookies in your browser settings.

9 Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

10 Youth Participation & Parental Consent

Our programs serve athletes from elementary school through college and beyond. For participants under 18, parental or guardian consent is required for registration and communication. We do not knowingly collect personal data from minors without such consent.